Privacy Statement and Cookie Policy

Climotion BV, located at Wilhelminastraat 51, 2011 VL Haarlem – the Netherlands, is responsible for the processing of personal data as is described in this privacy statement.

Contact information:

https://www.climotion.com
Wilhelminastraat 51, 2011 VL Haarlem
The Netherlands
Telephone: +31 23 576 8855

Cookies and related techniques we use

Climotion BV only uses technical and functional cookies. And analytics cookies that don’t infringe your privacy. A cookie is a small text-file which is saved on your computer, tablet or smartphone when you first visit our website. The cookies we use are necessary to ensure the website functions properly and to ensure an optimal user experience. They save your preferences, and help us optimize our website. You are able to block cookie usage by changing the settings in your internet browser. Furthermore, you are able to remove all previously saved cookies and information your browser has collected by going to the settings page in your browser.

What data we save when you visit our website

Climotion BV only saves anonymized data about your activity on our website by using an analytics cookie. This data will not be used for (re)marketing purposes.

Privacy laws and Analytics

As described below in Google Analytics official statement which users have to place on their website, this website uses Google Analytics. This application provides valuable statistics on visitor amounts, visited pages, origin (how did you get to our website), and other crucial information to help us improve our website for the users. All of the statistics in Google Analytics have been anonymized and cannot be traced to a specific person or user. We do not use ‘behavioural targeting’ to change our website based on your online activities; your online activities remain completely anonymous. Data inserted in contact forms will never be processed or saved in Google Analytics.

Google Analytics uses a cookie, a small file that is saved on your computer. We have set up Google Analytics according to the European Privacy law GDPR. Therefore, we do not require permission of website users to place our analytics cookie.  

IP addresses are masked and data is not shared

The Google Analytics cookie is a ‘first party cookie’. This means that the cookie is officially owned by Climotion BV and not by Google. This cookie is not used for advertising or other commercial purposes. Climotion BV has a Data processing agreement with Google. Furthermore Google Analytics has been set up in such a way that all IP-addresses are anonymized, data will therefore never be traceable to you or your IP-address. Climotion BV’s Analytics account does not share data with Google or any third party. This makes Climotion BV’s Analytics cookie a non-privacy infringing first party cookie which is needed to guarantee the quality and safety of Climotion.com. The Analytics cookie will be saved for 6 months.

Opt-out

If you prefer to completely block the Analyitcs cookie you can get an opt-out plugin for Google Analytics here: https://tools.google.com/dlpage/gaoptout. This plugin ensures that your visit will not be registered on any website that uses Google Analytics.

Google Analytics – statement by Google

This website uses Google Analytics, a web analysis service which is offered by Google Inc. (“Google”). Google Analytics uses “cookies” to help the website owner analyse the usage of the website. The information the cookie generates about your usage of the website is anonymized and saved to Google servers in the USA. Google uses this information to keep track of website usage and generate reports on website-activity for the owner of the website (Climotion BV) and offer other services regarding website-activity and internet usage. Google can only supply this information to third parties if they are required to do so by law, or if a third party processes this information for Google. Google will never combine your IP-address with other data that is available to Google. You may refuse the usage of cookies by changing the settings in your browser to do so. We have to remind you that this may lead to limited functionality of websites. By using this website you agree to let Google process the information for the purposes as is written above.

Personal data we process

Climotion BV process your personal data because you use our services or due to you providing these details to us. In the coming paragraphs we will elaborate on what data we process.

Special and / or sensitive personal data we process

Our website and / or service does not have the intention to gather and process data about website users below the age of 16. Unless their parents or guardian gave them permission. We can however not check the age of a visitor, and therefore not check if users are above the age of 16. We recommend parents or guardians to be involved in the online activity of their children, to prevent the collection of children’s data without parental permission. If you are convinced we collected data about someone under the age of 16 without permission, contact us via info@climotion.com, and we will delete this information.

The goal with which we process personal data

Climotion BV process your personal data with the following goals:

  • Determine which devices are used to use our website, this helps us improve user experience.
  • Supplying of information and services upon your request.
  • Saving account data to improve repeated use of our webshop. This is only done if you choose to make an account on our website.

No automated decision making algorithms

Climotion BV does not use automated decision making algorithms to make decisions that have an impact on website users. This refers to decisions made by computer programs or computer systems, without human interference by a Climotion employee.  

Sharing personal data with third parties

Climotion BV will not sell your personal data to third parties and only supplies your data if it is needed to properly execute our agreement with you or to comply with legislation. Any companies that process your data on our behalf have signed a data processing agreement. This agreement is used to ensure that third parties maintain the same level of security and confidentiality of data as is maintained by Climotion BV. Climotion BV is responsible for the data processed by these third parties.

Data insight, change or deletion

You have the right to insight in your personal data, to change or to delete it. Furthermore you have the right to revoke your permission for the processing of your personal data, to object to the processing of your personal data by Climotion BV and the right to transfer your data. This means that you may request your personal data saved on our servers, we will save it in a conventional computer file format (ex. Excel, PDF) and send it to you or an organisation of your choosing. Any request regarding data insight, change, deletion, transfer or revoking your permission regarding data processing can be sent to info@climotion.com. To ensure the legitimacy of the request we require a copy of your ID added to the request. Please blackout your photo, MRZ (Machine readable zone, the numbers on the bottom of your ID), ID-number and social security number. We recommend this to protect your privacy. We will respond to your request as soon as possible, guaranteed within four weeks. Climotion BV would like to remind you that you are able to register a formal complaint at the Dutch Data Protection Authority. This can be done using the following link:

https://autoriteitpersoonsgegevens.nl/en/contact-dutch-dpa/contact-us

How we secure personal data

Climotion BV takes protection of your personal data very seriously, and takes measures to prevent abuse, loss, unauthorized access, unwanted publishing and non-authorized changes to your data. If you have the impression your data is not properly secured or there are signals of data abuse, please contact us via info@climotion.com.

What personal data we save if you use our contact forms

If you fill in one of our contact forms we will save your personal data as described below:

  • First and last name
  • Telephone number
  • E-mail address
  • Any other data you actively provide us with in the optional fields of the contact form.

We also save your preferences with the following goals:

  • Sending you our newsletter (opt-in)
  • To call or email you if this is needed for the execution of our services
  • To inform you about changes in our services and products

This data will be used to contact you and link your data to a specific business or project. This is needed to ensure smooth communication between Climotion BV and you, our customer. Our response time is significantly shortened using this method, and therefore our service is improved.

What personal data do we save if you place an order

If you place an order in our webshop we will save your personal data as described below:

  • First and last name
  • Address data
  • Telephone number
  • E-mail address
  • Bankaccount data
  • The processing of your payment
  • Any other data you actively provide us with, for example by making a profile on our website or whilst contacting you by phone.

We do this to be able to:

  • To call or email you if this is needed for the execution of our services
  • To inform you about changes in our services and products
  • To deliver goods and services to the agreed upon location

Climotion BV also processes personal data if we are required to do so by law, for example data which is needed for our tax declaration.

How long we save personal data

Climotion BV will only save your personal data for as long as is needed to realize the goals for which your data was collected.